Cookie Policy

Understanding how we use cookies to enhance your experience at pixelroom

Last Updated: December 2024
Effective Date: December 2024

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services. Cookies contain information that is transferred to your device's hard drive and are widely used to make websites work efficiently and provide information to website owners.

When you visit pixelroom, we may use cookies to collect information about your visit. This information includes your IP address, browser type, operating system, referring website, pages visited, and the time and date of your visit. We use this information to analyze website traffic, improve our services, and provide you with personalized content.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and shopping cart functionality. The website cannot function properly without these cookies.

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if error messages appear. This data helps us improve our website's performance and user experience.

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may also be used to provide services you have asked for, such as remembering your preferences or settings.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website by understanding user behavior patterns.

Purpose of Cookies

We use cookies for several important purposes to enhance your experience on our website:

  • Website Functionality:

    Cookies ensure that our website functions correctly, including secure login, form submissions, and navigation between pages.

  • User Preferences:

    We use cookies to remember your settings and preferences, such as language, region, and accessibility options.

  • Personalization:

    Cookies help us provide personalized content and recommendations based on your browsing behavior and preferences.

  • Analytics and Improvement:

    We use cookies to analyze website performance, user behavior, and traffic patterns to improve our services.

  • Marketing and Advertising:

    Cookies help us deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

  • Security:

    We use cookies to enhance security features and protect against fraudulent activities.

Third-Party Cookies

We may use third-party services that set cookies on your device. These include:

Service Purpose Duration
Google Analytics Website analytics and visitor tracking 2 years
Google Tag Manager Tracking code management Session
Facebook Pixel Social media advertising and analytics 90 days
Hotjar User behavior analysis and heatmaps 1 year

These third-party services have their own privacy policies and cookie practices. We recommend reviewing their privacy policies to understand how they use cookies and collect information.

Managing Your Cookie Preferences

Cookie Settings

You can manage your cookie preferences by:

  • • Using our cookie banner when you first visit the site
  • • Adjusting your browser settings
  • • Using third-party opt-out tools
  • • Contacting us directly

Browser Settings

Most browsers allow you to control cookies through their settings:

  • • Block all cookies
  • • Delete cookies when browser closes
  • • Block third-party cookies only
  • • Set cookie preferences per site

Important Note

Disabling cookies may affect your experience on our website. Essential cookies required for basic functionality cannot be disabled, as this would prevent the website from working properly.

Browser-Specific Instructions

Google Chrome

Settings → Privacy and Security → Cookies and other site data

Mozilla Firefox

Preferences → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Cookies and website data

Microsoft Edge

Settings → Privacy and security → Cookies and site permissions

Your Rights Regarding Cookies

Under data protection laws, you have certain rights regarding cookies and personal data:

1

Right to Information

You have the right to be informed about what cookies are used and how they collect your data.

2

Right to Control

You can control which cookies you accept by using our cookie preferences or your browser settings.

3

Right to Withdraw Consent

You can withdraw your consent for non-essential cookies at any time by adjusting your preferences.

4

Right to Access Data

You can request information about the data collected through cookies and how it's used.

5

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make updates, we will:

  • Update the "Last Updated" date at the top of this policy
  • Request renewed consent for non-essential cookies when required

Recommendation: We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and any changes to our practices.

Contact Us

If you have any questions about our Cookie Policy or how we use cookies, please don't hesitate to contact us. We're here to help and address any concerns you may have.

Contact Information

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Address

Radisson Blu Hotel, Cebu City, Philippines

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Business Hours

Mon-Fri: 9:00-18:00 PST

Quick Actions

Data Protection Officer:
For specific data protection inquiries, please contact our Data Protection Officer at the email address above or through our contact form.